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Industrial IoT Remote Access

Machine Builders

Mange your fleet, easily retrofit existing equipment, meet security requirements, and reduce travel from one central platform.

Pulley system feeding through a roll of film

Industrial IoT Remote Access

Machine Builders

Mange your fleet, easily retrofit existing equipment, meet security requirements, and reduce travel from one central platform.

Industrial IoT Remote Access

Machine Builders

Mange your fleet, easily retrofit existing equipment, meet security requirements, and reduce travel from one central platform.

Trusted by industry leaders and innovators

Become the cybersecurity leader in your industry

Make your support
& monitoring a competitive advantage

Make compliance your winning advantage with Dispel

Centrally manage users & assets

Manage your entire IoT fleet, network, and users from Dispel's unified platform.

Easily connect your IoT fleet

We making retrofitting your existing IoT fleet easy with a no-code platorm.

Log data to the cloud

With one agent, automatically pull data from your fleet to on-premises and cloud storage.

Scale without limits

Dispel offers unlimited users, so you can grow with confidence.

Sustaining machines in the field cuts into your margin

Reduce costs from warranty tickets, administrative tasks, and technical support with Dispel

Where you're spending money on sustainment

The real costs of fleet management ¹

Network Communication 33 - 50%

- Monthly network fees or annual subscriptions - Data overage fees

Administrative Labor 20 - 50%

- Every deployed device requires at least 15 interactions per year - Each interaction takes at least 5 minutes

Technical Support 10 - 33%

- 10% of deployed devices require support - T1 MTTR: 25 minutes - T2 MTTR: 3 to 5 hours

Administrative ³

Average annual cost sustaining 100,000 devices

Without a platform

$11,500,000

With Dispel

$766,000

savings

Assumptions

- Average hourly salary for professional operations administrator in the United States is $46/hour.⁴

- Each time personnel touch or fetch data from a single device requires 30 minutes of labor without a platform, and 5 with.

- Industrial monitoring and heavy equipment companies will touch each device 5 times per year.

- With the right IoT service platform can you reduce your touches to 2 per year.

Administrative ³

Average annual cost sustaining 100,000 devices

Without a platform

$11,500,000

With Dispel

$766,000

savings

Assumptions

Technical support ⁵

Average annual cost sustaining 100,000 devices

Without a platform

$12,500,000

With Dispel

$1,072,500

savings

Assumptions

- 25 percent of your devices will require technical support that can be remotely resolved.

- 20 percent of technical support calls will need to be escalated from Tier 1 to Tier 2 support.

- In the United States, the average Tier 1 support salary is $34/hour and the average call lasts 25 minutes.⁶

- In the United States, the average Tier 2 support salary is $43/hour and the mean time to resolution (MTTR) is 4 hours.⁷

- Each onsite visit costs $500

Technical support ⁵

Average annual cost sustaining 100,000 devices

Without a platform

$12,500,000

With Dispel

$1,072,500

savings

Assumptions

- In the United States, the average Tier 2 support salary is $43/hour and the mean time to resolution (MTTR) is 4 hours.⁷

- Each onsite visit costs $500

Sources

¹ Cisco, “The Hidden Cost of Delivering IIoT Services: Industrial Monitoring & Heavy Equipment,” Apr. 2016.

² Alleven, Monica. “AT&T identifies ‘cellular-first’ trend in Internet of Things.” FierceWirelessTech. Fierce Markets, 16 November 2015. Adjusted for inflation to 2024 numbers.

³ ⁵ Based on data analysis of more than 3,500 companies worldwide across 20+ different verticals that use Cisco Jasper to manage their connected devices.

⁴ ⁶ ⁷ Based on Q2 2024 data for 113,671 records from 821 companies valued between $100M - $250M averaged across all US locations (national average).

Supported PLCs

Compatible with the equipment types of your choosing

Connect to various industrial devices

Coverage for all machine types in industrial environments. With no touch support for all TCP/IP protocols including SSH, VNC, RDP, and Telnet.

Industrial PC

Remote access enables technicians to manage these durable computers from afar, minimizing maintenance trips. Data streaming allows for immediate analysis and action based on live operational data.

Industrial PC

Remote access enables technicians to manage these durable computers from afar, minimizing maintenance trips. Data streaming allows for immediate analysis and action based on live operational data.

DCS

DCS benefits from remote adjustments, optimizing processes without on-site presence. Streaming data aids in real-time process efficiency and energy management.

DCS

DCS benefits from remote adjustments, optimizing processes without on-site presence. Streaming data aids in real-time process efficiency and energy management.

HMI/PLCs

Remote HMI/PLC access facilitates quick adjustments and monitoring, while data streaming offers insights for remote troubleshooting and efficiency enhancements.

HMI/PLCs

Remote HMI/PLC access facilitates quick adjustments and monitoring, while data streaming offers insights for remote troubleshooting and efficiency enhancements.

SCADA

Remote SCADA access streamlines the oversight of dispersed systems, with data streaming providing instant operational insights for better decision-making.

SCADA

Remote SCADA access streamlines the oversight of dispersed systems, with data streaming providing instant operational insights for better decision-making.

We're raising the standard for factory optimization

See what makes Dispel better

Book a demo

Access Windows

Create Access Window

Access Windows (8)

Archived On

Requested on

Stephen Maturin

Approved

1/14/26

1/2/26

Jack Aubrey

Approved

1/7/26

1/2/26

Ben Kim

Approved

1/6/26

1/2/26

2798

Savannah Nguyen

Approved

7/19/14

6/19/14

2798

Jacob Jones

Approved

7/19/14

6/19/14

2798

Kathryn Murphy

Rejected

7/19/14

6/19/14

2798

Albert Flores

Approved

7/19/14

6/19/14

2798

Jane Cooper

Approved

7/19/14

6/19/14

We're raising the standard for factory optimization

Discover the power of Dispel with a personalized demo and a free 30-day trial

Book a demo

Access Windows

Create Access Window

Access Windows (8)

Stephen Maturin

Approved

1/2/26

Jack Aubrey

Approved

1/2/26

Ben Kim

Approved

1/6/26

1/2/26

2798

Jacob Jones

Approved

7/19/14

6/19/14

2798

Kathryn Murphy

Rejected

7/19/14

6/19/14

2798

Albert Flores

Approved

7/19/14

6/19/14

2798

Jane Cooper

Approved

7/19/14

6/19/14

We're raising the standard for factory optimization

Discover the power of Dispel with a personalized demo and a free 30-day trial

Book a demo

Access Windows

Create Access Window

Access Windows (8)

Archived On

Requested on

Stephen Maturin

Approved

1/14/26

1/2/26

Jack Aubrey

Approved

1/7/26

1/2/26

Ben Kim

Approved

1/6/26

1/2/26

Savannah Nguyen

Approved

7/19/14

6/19/14

2798

Jacob Jones

Approved

7/19/14

6/19/14

2798

Kathryn Murphy

Rejected

7/19/14

6/19/14

2798

Albert Flores

Approved

7/19/14

6/19/14

2798

Jane Cooper

Approved

7/19/14

6/19/14

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Machine Builders

Machine Builders

Machine Builders

Become the cybersecurity leader in your industry

Make your support & monitoring a competitive advantage

Sustaining machines in the field cuts into your margin

Where you're spending money on sustainment

Administrative ³

Administrative ³

Technical support ⁵

Technical support ⁵

We're raising the standard for factory optimization

Access Windows

We're raising the standard for factory optimization

Access Windows

We're raising the standard for factory optimization

Access Windows

Make your support
& monitoring a competitive advantage