Industrial IoT Remote Access
Machine Builders
Mange your fleet, easily retrofit existing equipment, meet security requirements, and reduce travel from one central platform.
Industrial IoT Remote Access
Machine Builders
Mange your fleet, easily retrofit existing equipment, meet security requirements, and reduce travel from one central platform.
Industrial IoT Remote Access
Machine Builders
Mange your fleet, easily retrofit existing equipment, meet security requirements, and reduce travel from one central platform.
Trusted by industry leaders and innovators
Become the cybersecurity leader in your industry
Make your support
& monitoring a competitive advantage
Make compliance your winning advantage with Dispel
Centrally manage users & assets
Manage your entire IoT fleet, network, and users from Dispel's unified platform.
Centrally manage users & assets
Manage your entire IoT fleet, network, and users from Dispel's unified platform.
Easily connect your IoT fleet
We making retrofitting your existing IoT fleet easy with a no-code platorm.
Easily connect your IoT fleet
We making retrofitting your existing IoT fleet easy with a no-code platorm.
Log data to the cloud
With one agent, automatically pull data from your fleet to on-premises and cloud storage.
Log data to the cloud
With one agent, automatically pull data from your fleet to on-premises and cloud storage.
Scale without limits
Dispel offers unlimited users, so you can grow with confidence.
Scale without limits
Dispel offers unlimited users, so you can grow with confidence.
Sustaining machines in the field cuts into your margin
Reduce costs from warranty tickets, administrative tasks, and technical support with Dispel
Where you're spending money on sustainment
The real costs of fleet management ¹
Network Communication 33 - 50%
- Monthly network fees or annual subscriptions - Data overage fees
Network Communication 33 - 50%
- Monthly network fees or annual subscriptions - Data overage fees
Network Communication 33 - 50%
- Monthly network fees or annual subscriptions - Data overage fees
Administrative Labor 20 - 50%
- Every deployed device requires at least 15 interactions per year - Each interaction takes at least 5 minutes
Administrative Labor 20 - 50%
- Every deployed device requires at least 15 interactions per year - Each interaction takes at least 5 minutes
Administrative Labor 20 - 50%
- Every deployed device requires at least 15 interactions per year - Each interaction takes at least 5 minutes
Technical Support 10 - 33%
- 10% of deployed devices require support - T1 MTTR: 25 minutes - T2 MTTR: 3 to 5 hours
Technical Support 10 - 33%
- 10% of deployed devices require support - T1 MTTR: 25 minutes - T2 MTTR: 3 to 5 hours
Technical Support 10 - 33%
- 10% of deployed devices require support - T1 MTTR: 25 minutes - T2 MTTR: 3 to 5 hours
Administrative ³
Average annual cost sustaining 100,000 devices
Without a platform
$11,500,000
With Dispel
$766,000
93
%
savings
Assumptions
- Average hourly salary for professional operations administrator in the United States is $46/hour.⁴
- Each time personnel touch or fetch data from a single device requires 30 minutes of labor without a platform, and 5 with.
- Industrial monitoring and heavy equipment companies will touch each device 5 times per year.
- With the right IoT service platform can you reduce your touches to 2 per year.
Administrative ³
Average annual cost sustaining 100,000 devices
Without a platform
$11,500,000
With Dispel
$766,000
93
%
savings
Assumptions
- Average hourly salary for professional operations administrator in the United States is $46/hour.⁴
- Each time personnel touch or fetch data from a single device requires 30 minutes of labor without a platform, and 5 with.
- Industrial monitoring and heavy equipment companies will touch each device 5 times per year.
- With the right IoT service platform can you reduce your touches to 2 per year.
Administrative ³
Average annual cost sustaining 100,000 devices
Without a platform
$11,500,000
With Dispel
$766,000
93
%
savings
Assumptions
- Average hourly salary for professional operations administrator in the United States is $46/hour.⁴
- Each time personnel touch or fetch data from a single device requires 30 minutes of labor without a platform, and 5 with.
- Industrial monitoring and heavy equipment companies will touch each device 5 times per year.
- With the right IoT service platform can you reduce your touches to 2 per year.
Technical support ⁵
Average annual cost sustaining 100,000 devices
Without a platform
$12,500,000
With Dispel
$1,072,500
91
%
savings
Assumptions
- 25 percent of your devices will require technical support that can be remotely resolved.
- 20 percent of technical support calls will need to be escalated from Tier 1 to Tier 2 support.
- In the United States, the average Tier 1 support salary is $34/hour and the average call lasts 25 minutes.⁶
- In the United States, the average Tier 2 support salary is $43/hour and the mean time to resolution (MTTR) is 4 hours.⁷
- Each onsite visit costs $500
Technical support ⁵
Average annual cost sustaining 100,000 devices
Without a platform
$12,500,000
With Dispel
$1,072,500
91
%
savings
Assumptions
- 25 percent of your devices will require technical support that can be remotely resolved.
- 20 percent of technical support calls will need to be escalated from Tier 1 to Tier 2 support.
- In the United States, the average Tier 1 support salary is $34/hour and the average call lasts 25 minutes.⁶
- In the United States, the average Tier 2 support salary is $43/hour and the mean time to resolution (MTTR) is 4 hours.⁷
- Each onsite visit costs $500
Technical support ⁵
Average annual cost sustaining 100,000 devices
Without a platform
$12,500,000
With Dispel
$1,072,500
91
%
savings
Assumptions
- 25 percent of your devices will require technical support that can be remotely resolved.
- 20 percent of technical support calls will need to be escalated from Tier 1 to Tier 2 support.
- In the United States, the average Tier 1 support salary is $34/hour and the average call lasts 25 minutes.⁶
- In the United States, the average Tier 2 support salary is $43/hour and the mean time to resolution (MTTR) is 4 hours.⁷
- Each onsite visit costs $500
Sources
¹ Cisco, “The Hidden Cost of Delivering IIoT Services: Industrial Monitoring & Heavy Equipment,” Apr. 2016.
² Alleven, Monica. “AT&T identifies ‘cellular-first’ trend in Internet of Things.” FierceWirelessTech. Fierce Markets, 16 November 2015. Adjusted for inflation to 2024 numbers.
³ ⁵ Based on data analysis of more than 3,500 companies worldwide across 20+ different verticals that use Cisco Jasper to manage their connected devices.
⁴ ⁶ ⁷ Based on Q2 2024 data for 113,671 records from 821 companies valued between $100M - $250M averaged across all US locations (national average).
Supported PLCs
Supported PLCs
Supported PLCs
Compatible with the equipment types of your choosing
Compatible with the equipment types of your choosing
Connect to various industrial devices
Connect to various industrial devices
Coverage for all machine types in industrial environments. With no touch support for all TCP/IP protocols including SSH, VNC, RDP, and Telnet.
Industrial PC
Remote access enables technicians to manage these durable computers from afar, minimizing maintenance trips. Data streaming allows for immediate analysis and action based on live operational data.
Industrial PC
Remote access enables technicians to manage these durable computers from afar, minimizing maintenance trips. Data streaming allows for immediate analysis and action based on live operational data.
Industrial PC
Remote access enables technicians to manage these durable computers from afar, minimizing maintenance trips. Data streaming allows for immediate analysis and action based on live operational data.
DCS
DCS benefits from remote adjustments, optimizing processes without on-site presence. Streaming data aids in real-time process efficiency and energy management.
DCS
DCS benefits from remote adjustments, optimizing processes without on-site presence. Streaming data aids in real-time process efficiency and energy management.
DCS
DCS benefits from remote adjustments, optimizing processes without on-site presence. Streaming data aids in real-time process efficiency and energy management.
HMI/PLCs
Remote HMI/PLC access facilitates quick adjustments and monitoring, while data streaming offers insights for remote troubleshooting and efficiency enhancements.
HMI/PLCs
Remote HMI/PLC access facilitates quick adjustments and monitoring, while data streaming offers insights for remote troubleshooting and efficiency enhancements.
HMI/PLCs
Remote HMI/PLC access facilitates quick adjustments and monitoring, while data streaming offers insights for remote troubleshooting and efficiency enhancements.
SCADA
Remote SCADA access streamlines the oversight of dispersed systems, with data streaming providing instant operational insights for better decision-making.
SCADA
Remote SCADA access streamlines the oversight of dispersed systems, with data streaming providing instant operational insights for better decision-making.
SCADA
Remote SCADA access streamlines the oversight of dispersed systems, with data streaming providing instant operational insights for better decision-making.
We're raising the standard for factory optimization
See what makes Dispel better
Access Windows
Create Access Window
Access Windows (8)
Archived On
Requested on
Stephen Maturin
Approved
7/19/14
6/19/14
Jack Aubrey
Approved
7/19/14
6/19/14
2798
Savannah Nguyen
Approved
7/19/14
6/19/14
2798
Jacob Jones
Approved
7/19/14
6/19/14
2798
Kathryn Murphy
Rejected
7/19/14
6/19/14
2798
Albert Flores
Approved
7/19/14
6/19/14
2798
Jane Cooper
Approved
7/19/14
6/19/14
We're raising the standard for factory optimization
Discover the power of Dispel with a personalized demo and a free 30-day trial
Access Windows
Create Access Window
Access Windows (8)
Stephen Maturin
Approved
6/19/14
Jack Aubrey
Approved
6/19/14
2798
Savannah Nguyen
Approved
7/19/14
6/19/14
2798
Jacob Jones
Approved
7/19/14
6/19/14
2798
Kathryn Murphy
Rejected
7/19/14
6/19/14
2798
Albert Flores
Approved
7/19/14
6/19/14
2798
Jane Cooper
Approved
7/19/14
6/19/14
We're raising the standard for factory optimization
Discover the power of Dispel with a personalized demo and a free 30-day trial
Access Windows
Create Access Window
Access Windows (8)
Archived On
Requested on
Stephen Maturin
Approved
7/19/14
6/19/14
Jack Aubrey
Approved
7/19/14
6/19/14
Savannah Nguyen
Approved
7/19/14
6/19/14
2798
Jacob Jones
Approved
7/19/14
6/19/14
2798
Kathryn Murphy
Rejected
7/19/14
6/19/14
2798
Albert Flores
Approved
7/19/14
6/19/14
2798
Jane Cooper
Approved
7/19/14
6/19/14
Industries
Resources
61 Greenpoint Ave, Brooklyn, NY 11222
© 2015 - 2024 Dispel, LLC & Dispel Global, Inc | Dispel and logos are Reg. U.S. Pat. & Tm. Off
Industries
Resources
61 Greenpoint Ave, Brooklyn, NY 11222
© 2015 - 2024 Dispel, LLC & Dispel Global, Inc | Dispel and logos are Reg. U.S. Pat. & Tm. Off
61 Greenpoint Ave, Brooklyn, NY 11222
© 2015 - 2024 Dispel, LLC & Dispel Global, Inc | Dispel and logos are Reg. U.S. Pat. & Tm. Off