OT Secure Remote Access for Healthcare
Device vendors, biomed teams, and contractors connect to medical devices, IoT, and building systems in seconds, through brokered, recorded sessions instead of standing VPNs or shared logins.
For Healthcare Security and Clinical Engineering Teams
OT Secure Remote Access for Healthcare
Device vendors, biomed teams, and contractors connect to medical devices, IoT, and building systems in seconds, through brokered, recorded sessions instead of standing VPNs or shared logins.
For Healthcare Security and Clinical Engineering Teams
Why Hospital Devices Are Hard to Secure Remotely
Hospitals run thousands of network-connected devices, from infusion pumps and imaging systems to HVAC and badge access, and each is serviced by an outside manufacturer or contractor. Many of these systems can't run an agent, enforce MFA, or log locally, so the access path is the only place where a security control can live.
The device maker on a service call and the contractor on a building system are third parties: they connect in from outside, often with their own tools and credentials, to devices that often can’t defend themselves. The goal isn’t to slow them down. It’s to make the secure path the fastest path.
32% of healthcare breaches involved a third party.
Where Healthcare Access Breaks Down and How Dispel Fixes It
Keeping hospital devices serviced and secure is hard enough. Remote access shouldn’t make it harder.
Where Healthcare Access Breaks Down and How Dispel Fixes It
Keeping hospital devices serviced and secure is hard enough. Remote access shouldn’t make it harder.
Standing Tunnels and Shared Logins Are the Weak Point
If the device can't defend itself, the connection has to.
Many medical and IoT devices can't enforce MFA or log locally, so the access path is the only control. Health-ISAC names the lack of common standards and the sprawl of ad-hoc remote access methods among the primary challenges.
Brokered, Named, Time-Bound Access
Access exists only while a session is approved.
Every session runs through the Dispel Zero Trust Engine with a named user, MFA, and access scoped to one asset. Moving Target Defense (MTD) removes the standing, discoverable entry point, so the path closes when the session ends.
Device Service Delays Land on the Care Team
When a scanner fails mid-shift, access shouldn't be the delay.
Service access slows because manufacturers and contractors each connect differently: a VPN here, a vendor portal there, with a ticket for every approval. Forescout counted 300+ device vendors across 45 healthcare organizations in 2024.Forescout
One Approved Path for Vendors and Biomed Staff
The sanctioned path becomes the fastest path.
Manufacturers, biomed staff, and contractors connect the same way, through a browser, virtual desktop, or local application, scoped to one device. Pre-approved profiles and self-onboarding keep service fast, with no VPN client or device hardware.
Security Reviews Ask for Evidence Hospitals Assemble by Hand
Your security review shouldn't depend on screenshots.
HIPAA's audit controls expect a record of activity on systems that hold ePHI. When vendors connect with their own tools, that record often sits in the vendor's system, and assembling it for a reviewer falls to your team.
Evidence Built Into Every Session
The record exists before the audit request does.
Every session is recorded and risk-scored, and Dispel Compliance maps controls to NIST SP 800-53 and IEC 62443-3-3. Reviewers get a session record and an evidence export instead of a folder of screenshots.
Standing Tunnels and Shared Logins Are the Weak Point
If the device can't defend itself, the connection has to.
Many medical and IoT devices can't enforce MFA or log locally, so the access path is the only control. Health-ISAC names the lack of common standards and the sprawl of ad-hoc remote access methods among the primary challenges.
Brokered, Named, Time-Bound Access
Access exists only while a session is approved.
Every session runs through the Dispel Zero Trust Engine with a named user, MFA, and access scoped to one asset. Moving Target Defense (MTD) removes the standing, discoverable entry point, so the path closes when the session ends.
Device Service Delays Land on the Care Team
When a scanner fails mid-shift, access shouldn't be the delay.
Service access slows because manufacturers and contractors each connect differently: a VPN here, a vendor portal there, with a ticket for every approval. Forescout counted 300+ device vendors across 45 healthcare organizations in 2024.Forescout
One Approved Path for Vendors and Biomed Staff
The sanctioned path becomes the fastest path.
Manufacturers, biomed staff, and contractors connect the same way, through a browser, virtual desktop, or local application, scoped to one device. Pre-approved profiles and self-onboarding keep service fast, with no VPN client or device hardware.
Security Reviews Ask for Evidence Hospitals Assemble by Hand
Your security review shouldn't depend on screenshots.
HIPAA's audit controls expect a record of activity on systems that hold ePHI. When vendors connect with their own tools, that record often sits in the vendor's system, and assembling it for a reviewer falls to your team.
Evidence Built Into Every Session
The record exists before the audit request does.
Every session is recorded and risk-scored, and Dispel Compliance maps controls to NIST SP 800-53 and IEC 62443-3-3. Reviewers get a session record and an evidence export instead of a folder of screenshots.
The Dispel Zero Trust Engine
Built for Healthcare OT
Secure by design. Rapid to deploy. Evidence by default.
The Dispel Zero Trust Engine
Built for Healthcare OT
Secure by design. Rapid to deploy. Evidence by default.
OT Secure Remote Access
Zero Trust vendor access to medical devices, IoT, and building systems: asset-scoped, time-bound, and MTD-backed, with no agent on the asset.
Rapid-Deploy SaaS
Cloud-managed access puts multiple hospital sites under one access model, instead of a jump host at each.
Dispel Compliance
Session evidence mapped to NIST SP 800-53 and IEC 62443-3-3, produced continuously instead of assembled before a review.
Proven Impact with Dispel
The Deployment Speed and Risk Reduction Dispel Customers Achieve
< 3 hour
average deployment time per site
< 1 hour
self-service onboarding training time
100s
of sites scaled from pilot within months
30%
Reduction in OT cyber risk
Proven Impact with Dispel
The Deployment Speed and Risk Reduction Dispel Customers Achieve
< 3 hour
average deployment time per site
< 1 hour
self-service onboarding training time
100s
of sites scaled from pilot within months
30%
Reduction in OT cyber risk
Dispel Joins Project Lifeline 250
OT remote access for medical devices, IoT, and building systems at participating rural SC hospitals.
Dispel Joins Project Lifeline 250
OT remote access for medical devices, IoT, and building systems at participating rural SC hospitals.
Manufacture Devices for Hospitals?
See how OEMs meet hospital security requirements for remote service.
Frequently Asked Questions
Healthcare OT Remote Access, Answered
Frequently Asked Questions
Healthcare OT Remote Access, Answered
Look for brokered, time-bound, per-asset access with named users, MFA, and session recording, not a standing VPN or shared vendor login. Dispel provides OT secure remote access for medical devices, IoT, and building systems, with no agent on the asset and session evidence produced by default.
Broker the connection instead of opening an inbound path. Each vendor session is approved, limited to one device, and closed on completion, so the vendor never gains network-level access. That brings the many ad-hoc remote methods Health-ISAC has urged health organizations to govern under one approved path.
Not as the primary control. VPNs and jump hosts typically grant broader network reach than a service task needs and often don't record what vendors do. Any internet-reachable remote access tool can also become an entry point: Health-ISAC issued bulletins in February and July 2026 on critical flaws in remote support and privileged access software. Dispel limits each session to one asset, records it, and uses Moving Target Defense so no standing, discoverable entry point is left behind.
At minimum: a named individual for every remote session instead of a shared login, multi-factor authentication (MFA), access limited to the specific device and time window for the task, approval before access starts, automatic termination when the work ends, and a recorded, reviewable session log. Dispel enforces these at the access layer, and Dispel Identity adds identity proofing to NIST IAL2 for high-risk sessions.
The HIPAA Security Rule's technical safeguards (45 CFR 164.312) already require unique user identification, audit controls, and person or entity authentication for systems that hold or transmit ePHI. A shared vendor login conflicts with unique user identification, and an unrecorded session leaves nothing for audit controls to review. HHS has also proposed explicit MFA requirements for access to systems containing ePHI; check HHS for the current status. Dispel supplies the access control and session evidence, and compliance remains the organization's responsibility.
Move those controls to the access layer and scope each session to one device. The broker authenticates the user with MFA before any connection is made and records the session outside the device, so the device doesn't have to support either. Dispel authenticates and records at the broker, with native support for TCP/IP protocols and no agent on the asset.
One Approved Way In for Device Vendors
See how brokered, recorded vendor sessions work across your devices and sites, live in 30 minutes.
One Approved Way In for Device Vendors
See how brokered, recorded vendor sessions work across your devices and sites, live in 30 minutes.
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