Key Points

• The Dispel Zero Trust Engine remained fully operational during the CrowdStrike outage.

• Our platform's continuous verification principle minimizes the risk of breaches and maintains security.

• We have prepared alternatives for customers using the CrowdStrike agent to ensure uninterrupted connectivity.

This morning, CrowdStrike pushed a software update that impacted many organizations relying on their security services. This incident caused significant disruptions in normal operations for those affected as it caused devices to enter an endless reboot loop and blue screen of death.

Dispel's Zero Trust Engine continued to operate securely and efficiently throughout the CrowdStrike outage. Our platform's architecture and security protocols ensured that there were no interruptions in service for our clients.

Preparedness for CrowdStrike Users

For our customers using the CrowdStrike agent on their Virtual Desktop images, our operations team has prepared alternatives to maintain continued connectivity and protection. If you have not already been contacted by your Technical Account Manager, or reached out yourself, please contact our team with any questions or concerns.